Delivery

Salesforce Projects Delivered

Whether deploying Salesforce for the first-time, or transforming globally, we help you deliver success.
Get more from the Salesforce Customer Success Platform.

Salesforce Experts

Salesforce experts, Salesforce CTA solution designs, and always a focus on frictionless experience design.

Proven Methodology

Fast project delivery model, delivering rapid value with reduced project risk & costs.

Industry Accelerators

PolSource industry experts, accelerators, and products deliver business change and results at speed.

Global Delivery

Delivery teams across Europe and the USA deliver global projects routinely, in multiple languages.

Managed Services

After go-live we can run and drive your Salesforce solutions, co-innovate, and drive ongoing value from your investment.

Advisory Services

Available at all stages of delivery we help you shape  business change, measure success, and innovate.

Salesforce Center Of Excellence

180+ Salesforce experts in our COE and across Europe and the USA.

Certified Architects, Developers, Configurators & Advisory Consultants
SALESFORCE PLATFORM END-TO-END

Practices with expertise of the entire Salesforce platform

CTA LED SOLUTION ARCHITECTURE

A Salesforce CTA leads our Solution Engineering teams

MOMENTUM METHODOLOGY

Outcome driven delivery, based on global delivery experience

QUALIFIED TEAMS

90+% of delivery teams have Masters degrees in IT or Business

GLOBAL DELIVERY

Routine delivery of global projects & multiple languages spoken

EXPERIENCED DELIVERY LEADERS

Our delivery team led some of Salesforce’s Customer Success teams for methodology, Service Cloud, and delivery programs.

Delivery Practices

Our teams work across the following practices to form exactly the right team for delivering a project.

Better customer journeys

Engage, sell, service, and retain customers by creating compelling, personal  journeys that drive action and brand loyalty.

Better apps & integration

Use the Saleforce Platform, including Heroku and Mulesoft to connect 1st & 3rd party data, connect to IoT, and build Apps.

Data & AI driven applications

Use data to drive smart, personal journeys and actions for all users, with reporting and insights to improve your business.

Better sales and faster cash

The largest Salesforce Quote-to-Cash team in EMEA delivers guided selling, managed pricing, better quoting and faster revenue.

Engaging mobile experiences

Build seamless mobile applications that connect your customers anytime, on any device, with context and smart actions.

Frictionless experiences

Create compelling, frictionless customer experiences that are easily personalized, and create long term brand loyalty.

Managed Services & Support

Get more out of your Salesforce investment

GO-LIVE SUCCESS

Support & Maintenance

From go-live to business as usual, we offer fully managed support, maintenance, and tuning services that allow your teams to do more, run faster, and drive value from Salesforce.

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DEPLOYMENT SUPPORT

Deploy Solutions Fast

We support deployment, driving rapid adoption, and ensuring that many common challenges are seamlessly and quickly resolved, including test coverage and migration.

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APPLICATION MONITORING

Drive Business Success

Dedicated teams monitor your Salesforce applications and proactively resolve issues, and highlight opportunities to optimize and drive business performance.

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CASE STUDY

Overstock.com

“A major CRM replacement in 5 months is no small feat. Doing it with minimal impact to your business, on time and under budget is the definition of excellence” – Tyler Cook, Product Director

THE CUSTOMER

Overstock.com is a Utah based Billion-dollar online retailer with a strong history of leveraging technology to innovate and scale their business efficiantly and at speed.

THE CHALLENGE

Provide real-time agent exeprience, guided service processes, 360′ customer information, on-demand knolwedge, faster on-boarding of partners & agent KPIs for coaching.

THE SOLUTION

A Salesforce solution built on Service Cloud, Live Agent, Community Cloud, Knowledge, CTI integration & Heroku. 

RESULTS

Replaced RightNow in under 5 months, with faster agent response, case close times, and faster partner onboarding.

What can we deliver for you?